FAQs
-What types of molds and machine parts do you specialize in manufacturing?
At Al Wadi Company, we offer injection molds, blow molds, PET molds (for liquid containers), and all types of machine parts with high precision and quality.
-What materials do you use in manufacturing molds and machine parts?
We agree with the client on the type of metals needed for the product based on their request. The prices of parts and raw materials vary based on their durability and efficiency.
-What are your production capabilities in terms of size and quantity?
We have excellent production capabilities with a distinguished and specialized team. We can provide most services related to plastic molds and small to medium-sized machine parts. The production speed varies depending on the nature of the order and usually ranges from a few days to more than 30 days.
-Can you provide custom designs based on customer needs?
Yes, we can provide custom designs as requested by the client, utilizing the high technology we use in drawing and design. We can turn any idea into reality with our outstanding team.
-What manufacturing techniques do you use to ensure accuracy and quality?
We use computer-controlled CNC machines and have many manual turning and drilling machines, as well as modern assembly tools.
-Do you have a method to ensure the product's effectiveness before delivering it to the client?
Yes, the product is not shipped to the client before ensuring it is free of defects. If the product is a plastic mold, it is tested on an injection machine, and samples are sent to the client. If the order is for machine parts, dimensions are documented and compared with the original model before sending them to the client.
-Do you have certifications or accreditations from official bodies confirming the quality of your products?
Yes, Al Wadi Company has received a certification from SolidWorks, a CE certification for European quality standards, and an industrial company license from the Turkish Chamber of Commerce. You can view all company documents on our website.
-What is the usual delivery time for orders?
Delivery time varies depending on the quantity and type of order. Most orders range between a few days to 30 days.
-Do you provide after-sales services such as maintenance and technical support?
Yes, we offer technical support and maintenance services based on our warranty policies. You can view the warranty policies on our website or contact us via email or phone.
-What are your policies regarding warranties and refunds?
You can view the payment and warranty policies on our website or contact us via email or phone.
-Do you have previous experiences with companies in the same industry or similar projects?
Yes, Al Wadi Company has completed many projects in the local and global markets. You can view our work on our company's website.
-What are your prices, and how can I get a customized quote?
What distinguishes Al Wadi Company from competing companies is that we offer reasonable quotes compared to the average market prices. You can get special prices by contacting us.
-Do you provide technical consultations to help customers choose the most suitable solutions?
Yes, we offer excellent customer service that allows clients to get the most suitable options according to their specific field.
-Where is your location, and can a visit be arranged?
Our factory is located in Adana, Turkey. Our distinguished clients can visit our site at their convenience, and we at Al Wadi Company are honored to welcome all clients and provide the highest levels of hospitality.
-Do you offer international shipping services, and what are the costs?
Al Wadi Company provides international shipping services by land, sea, and air. We strive to deliver orders to the client as quickly as possible. Shipping costs vary based on the size and weight of the product.